Copartum

Messaging Overview

Operational messaging details for internal workflows and invited caregivers.

What messaging is used for

Copartum uses operational messaging for household updates, milestone capture, reminders, and agent-assisted logging. Messaging is intended for invited caregivers and internal operators, not broad marketing use.

Current channel

Copartum is moving to a WhatsApp-first messaging workflow for inbound and outbound operational messages. WhatsApp helps reduce U.S. SMS registration overhead while keeping a two-way messaging surface for the product.

How messaging access works

Messaging access is enabled only for linked caregivers and internal workflows associated with a specific household. Each linked sender is mapped to a household context before messages are accepted.

Access setup details: /messaging-access

Delivery expectations

Message frequency varies with household activity and reminders.
Outbound delivery may be subject to WhatsApp template rules outside active conversations.
Messaging is used only for operational coordination and recordkeeping.